Cloudy Travel Bag™

Warranty Commitment – Luxe Mega Bag

60-Day Warranty – Because We Stand by Our Quality

At Luxe Mega Bag, we are committed to providing you with premium-quality products without compromise. That’s why we offer an extended 60-day warranty from the date of purchase on all our bags. This warranty covers defects in materials and workmanship, so you can enjoy your bag with peace of mind.

What Does the Warranty Cover?

✔ Loose stitching – If the stitching comes undone due to a manufacturing defect rather than normal wear and tear.

✔ Detached handles or straps – As long as no excessive force was applied.

✔ Broken buckles, clips, or magnets – If they break under normal and reasonable use.

What Is Not Covered?

❌ Normal wear and tear – Including fabric fading, peeling, stains, or odors caused by prolonged use.

❌ Improper use or damage – Tears, holes, scratches, or deformations caused by overloading, impact, or misuse.

❌ Unauthorized repairs or modifications – Any repair or alteration by an unauthorized party may void the warranty.

❌ Loss or theft – The warranty only covers manufacturing defects and does not cover lost or stolen items.

How to Claim Your Warranty?

Contact Us – Send an email to info@luxemegabag.com with a description of the issue, clear photos, and proof of purchase.

Evaluation & Approval – Our team will assess the claim and inform you if it qualifies under the warranty.

Repair or Replacement – If approved, we will offer a free repair or a replacement bag (subject to stock availability).

Additional Terms

The warranty is non-transferable and applies only to the original purchaser.

Luxe Mega Bag reserves the right to determine if the claim falls within the warranty conditions.

If a repair is not possible and a replacement is unavailable, a full credit for use on our website will be issued.

The warranty does not extend beyond the original 180-day period from the date of purchase.

We are here to ensure you have an outstanding experience – because Luxe Mega Bag is not just a bag, it’s a statement of quality.

📧 Customer Support: info@luxemegabag.com

Free Shipping Worldwide

Due to a high volume of orders, shipping may experience some delays. We appreciate your patience and understanding!

US:

Process time 2-3 days. Shipping 10-12 Bussiness days.

EUROPE:

Process time 2-3 days. Shipping 8-12 Bussiness days.

REST OF THE WORLD:

Process time 2-3 days. Shipping 7-12 Bussiness days.

Cancellation is available within 24 hours of placing the order. We strive to process and ship orders as quickly as possible, so cancellations cannot be accepted after this 24-hour window.